Monday, August 23, 2010

In the name of trust.....

Trust, Belief these are the great words around which the world revolve. Once wise men used to say "Trusting everyone is dangerous and trusting no one is too dangerous", The more I worried about is the pain caused by the betrayal of trust. I have broken many promises in my life and many promises made to me were broken as well, but i didn't realise the wrath it caused until today.

Yes, My trust on a stranger has been broken and the wrath it caused still hurts me. Trusting a stranger?? who would do it? isn't it weird, but many of us today are forced to trust a stranger at some point of time. I went to a mobile phone service shop last saturday in chennai. Actually I went to chennai to hangout with my friends over a weekend but thought of getting my mobile serviced. I took my mobile to this so called "mr.service" mobile servicing shop in chennai and enquired about its condition and stated him clearly that i will be staying in chennai this weekend and want this mobile phone to be serviced before i leave. He said not to worry it will be done in evening but unfortunately he couldn't do it and asked time till sunday and then it prolonged till monday. I wasn't willing to extend my time and asked them to return the phone, so that i will get it serviced elsewhere, they were not willing to lose a customer initially and was trying to convince me but i wasn't ready to give them time so after few discussions they agreed to return the phone.

I received a call in the sunday afternoon from the service center stating that they were facing few issues and wouldn't be able to return the phone till monday(not even in the original condition which i took it to them). I was little bit obsessed and after few arguments I was left without any option but to give them the time they asked. I enquired about ways of getting my mobile back as i am travelling to bangalore the same day and mode of money transfer. They told that they have shipped the mobile to the customers earlier through courier and will do the same to me and i need to transfer the amount to their account. I was not willing to take the risk of getting the costly mobile shipped, but without any option i accepted it under a condition, that i will pay the amount after receiving the shipment. That guy discussed with his manager and then agreed for the same. Today I called them up in the afternoon to check the status of the mobile they said it will get done in the evening and the mobile will be shipped.

I didn't receive any update till evening and i called them back for the status they said the mobile phone was serviced and working properly but they will be able to ship only after receiving the amount. I want able to bear the wrath it caused to me and i was literally shouting at them over phone for almost 20 minutes. The hardest part was that guy who promised me all these was speaking as if there isn't any fault in his side and he was saying that it was his higher managements decision and he couldn't help it. I was trapped again as my phone is with him and since our arguments and shouting doesn't seem to get to an promising conclusion, I shouted at him saying don't try to play your customer tricks on me and hung up the phone.

I was not able to convince myself as i couldn't accept the fact that i am being betrayed. The wrath it caused is huge that increased my anger to the extent of manhandling them if they were in front of me at that moment.I do not know what to do and i just wanted to shout loudly to cease the wrath it caused. Maybe that would have made my heart lighter, but in the current society people will tag you as mentally retarded if you do so. I was trying to suppress my anger and scolded him a lot inside and after few mins i was back to normal but this made me realise the wrath of betrayal and trust. I was just wondering if any of my act would have caused similar effect in someone else. I couldn't able to recall any such incidence known to me, maybe without my knowledge there could be many such one but I realised not to do such things in my future. There could be times where we fail to meet our promises but we shouldn't be in a position to provoke others atleast we should feel sorry for our act and have to try and convince the other in any means. I may not be right here for all but my instincts says that if I do that i am able to follow it, I will be happy.

It would be easy to break the trust but it will be harder to gain it back. It would be easy to break a heart but difficult to win them back. it could be for small things but you are breaking the trust and hurting others feeling. No wonder the wrath in Kannagi has consumed the whole city of madurai.

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